Privacy Policy

Last Updated: September 2025

At ritenow (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

When you subscribe or interact with our service, we may collect the following information:

  • Personal details: Name, email address, phone number.

  • Payment details: Processed securely by Stripe (we do not store card details).

  • Account activity: Subscription status, design requests, preferences.

  • Technical data: IP address, browser type, and cookies for site functionality.

2. How We Use Your Information

We use your information to:

  • Process and manage subscription payments.

  • Provide access to your design dashboard.

  • Send transactional communications (email/SMS), including:

    • Subscription confirmations.

    • Updates on design progress.

    • Account and billing notifications.

  • Improve our services and customer support.

We do not send marketing messages unless you explicitly opt in.

3. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract necessity – to provide the services you subscribed to.

  • Legitimate interest – to send transactional updates and improve services.

  • Consent – for any optional marketing communications.

4. Sharing Your Information

We may share your data with trusted third parties where necessary:

  • Stripe (payments).

  • Klaviyo & Zapier (email/SMS notifications and automation).

  • Hosting & infrastructure providers (to operate our services).

All third parties are GDPR-compliant and process your data securely.

5. Data Retention

We retain personal information while your subscription is active, and as required by law for tax, legal, or accounting purposes after cancellation.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Object to certain processing activities.

  • File a complaint with the ICO (Information Commissioner’s Office).

Contact us at hello@[yourdomain] to exercise your rights.

7. Security

We use encryption and secure third-party providers to protect your data.

8. Contact Us

For privacy questions, contact:

ritenow
Email: hello@[yourdomain]